We have two different levels of our protection coverage available with the purchase of select tires and our Tire Protection Plan.
We have one that includes the TIRE REPAIR COVERAGE and one that does not include this extra coverage.
Please refer to the tire protection coverage included with your tire purchase for more information on the coverage available for your tires.
Click here for a printable version of our Tire Protection Plan
Tire Protection Plan
This coverage applies to the original purchaser of authorized tires sold by Active Green+Ross and installed on the vehicle for which they were originally purchased. This protection covers tires sold by Active Green+Ross and fitted to a vehicle for non-repairable road hazards incurred during the course of normal driving (i.e. puncture repairs only)
Duration: The purchased tire will be covered for 5 years from the date of purchase or until the tire is worn to the level of 4/32 of an inch, or the manufacturers’ kilometer tread wear warranty, whichever occurs first.
Making a claim: If a tire sold by Active Green+Ross suffers road hazard damage and is deemed unrepairable by Active Green+Ross, the customer will be credited for the unused wear on the tire. The Credit will be calculated by multiplying the selling price of the tire, by the percentage of tread depth remaining – (above 4/32 of an inch). Valve stems, rim cleaning, tire balancing and any additional labour and taxes are not covered by this warranty. The original purchase invoice, unserviceable tire and the vehicle that the affected tire belongs to must be presented to Active Green+Ross at the time of the claim.
Conditions and Exclusions: This coverage is not transferable.
This protection does NOT cover the following:
- Tire service charges such as balancing, OTS Stewardship fee, valve stems, and installation charges.
- Tires other than the affected tire. ex. All-Wheel Drive vehicles
- Original Equipment tires
- Ozone or weather checking.
- Passenger car tires installed on a light truck.
- Commercial or heavy load applications (unless proper fitment on commercial light truck applications.
- Tires damaged by collision or abrasion.
- Fire, chemical corrosion, tire alteration, vandalism or theft.
- Racing, improper inflation, overloading, misapplication or high speed spinning.
- Neglect, misuse, chain damage, or correctable mechanical condition of the vehicle (i.e. alignment).
- Tires that have been damaged as a result of a mechanical defect on the vehicle.
- Tires damaged as a result of TPMS failure
- Tires not installed on the original vehicle for which they were purchased.
- Tires with D.O.T. numbers removed from the sidewall.
- Tires marked used or blemished.
- Appropriate and applicable taxes.
- Cosmetic or appearance damage.
- Wheel rim leaks.
- Tires repairs from leaking valve stems or valve cores
- Discontinued Tires at time of original purchase
- Cash and Carry/Wholesale Tires
- Service performed at non Active Green+Ross facilities including towing and roadside service calls.
To the extent permitted by law, liability for any indirect, general, special, incidental punitive or consequential damages, loss of time or loss of vehicle use or inconvenience, cost of towing, personal injury or death. (The remedies set out in this warranty are exhaustive and the total liability of Active Green+Ross with respect to your new Active Green+Ross exclusive or other name brand tires shall not exceed the purchase price of the tire upon which such liability is based).
This protection plan is not a warranty, or guarantee, nor a representation that Active Green+Ross manufacturers the brand name tires sold by Active Green+Ross or the manufacturers of the brand name tires sold by Active Green+Ross are impervious to road hazard damages.